Business Hours & Locations
 

West Roxbury Main Office

156 Spring St
West Roxbury, MA 02132
Phone: (617) 325-1999
Fax: (617) 325-1993
E-mail: service@energycreditunion.org

Working hours:
Monday, Tuesday, Wednesday, Friday: 7 a.m. to 4 p.m.
Thursday: 7 a.m. to 5 p.m.
Saturday: 9 a.m. to noon.

Waltham Office
 

Seaport Center ATM

70 Fargo Street
Boston, MA 02210
 

Reservoir Woods

(Bank at work location, no public access)

Room W1.871
Phone: (781) 290-0555
 

The Energy Line, 24-hour Audio Response System

Call (888) 833-5587
 

Directions

Directions to West Roxbury Main Office

We are located just past Baker Street at 156 Spring Street in West Roxbury.

From I-95 (Route 128) North or South

Take I-95 (Route 128) to Route 1 North (towards Dedham). Go North on Providence Highway (Rte. 1) for approximately 1.6 miles. At the rotary stay straight to remain on Providence Highway/VFW Parkway and continue for approximately 1.1 miles. Turn right onto Spring Street and follow for about 4/10ths of a mile. Energy Credit Union is located just past Baker Street on the right hand side.


To Report a Lost or Stolen Debit Card

Call the card issuer directly at (800) 264-5578 or contact Member Services.
 

To Reset PINs and Passwords

To reset your PIN or password for Energy@Home, eStatements, The Energy Line or your ATM/debit card, please call Member Services at (617) 325-1999 or send an e-mail. Requests received by noon will be processed by the end of the business day. Requests received after noon will be processed on the next business day.