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Bank by phone 24
hours a day on The Energy Line. Call (888)
833-5587 from a touch-tone phone, and enter your
member number and PIN to access your accounts.
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Check checking, savings and loan balances
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Review deposit history
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Review withdrawal history by amount and check
number
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Review ATM withdrawals
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Transfer funds from checking to savings and vice
versa
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Pay loans from your checking or savings account
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Transfer funds across accounts on which you are
a member
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And more
Convenient Funds Transfer Feature
Now you can use The Energy Line to transfer
funds across account on which you are a joint
member. For example, you can transfer funds from
your checking account to your child’s savings
account. To activate this feature on your
accounts,
contact us.
Forgot your Energy Line PIN?
Call Member Services at (617) 325-1999 or send
an e-mail, and we will reset your PIN. Requests
received by noon will be processed by the end of
the business day. Requests received after noon
will be processed on the next business day.
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